FAQ

What is the maximum operating temperature you can grease with function?

Based upon the dropping point of the grease (which is the temperature the oil separates from the thickener), about 100F -150F below dropping point would be the max operating temperature of the grease.


How often should I drain and replace my gear oil?

Conditions like high operating temperatures, water and cleaning chemical contamination and used oil analysis are some of the factors that would require increase drain intervals.


What is NSF?

National Sanitation Foundation. NSF International launched its voluntary Nonfood Compounds Registration Program in 1999 to re-introduce the previous authorization program administered by the U.S. Department of Agriculture (USDA). Products eligible for NSF Registration include all compounds used in and around food establishments (nonfood compounds) — such as disinfectants and lubricants — and those used for pre-processing of food proprietary substances — such as fruits/vegetable washing agents. NSF Registration assures inspection officials and end users that your formulation and labels meet appropriate food safety regulations.


How do you register a product with NSF?

NSF Registration is based on the NSF Registration Guidelines (formerly USDA Guidelines for Obtaining Authorization of Compounds to be Used in Meat and Poultry Plants), which includes:

  • Formulation review against CFR Title 21, 9, and 40
  • Label review and confirmation of appropriate use instructions
  • Verification of intended use classification and category code
  • Issuance of registration letter

Products complying with these requirements are identified in the online NSF White Book™ Listing of proprietary substances and nonfood compounds. A printable PDF version is also available. NSF Registered products are also permitted to carry an NSF Registration Mark on their product label.

This program provides product manufacturers, users and regulatory/inspector groups with a proven method to determine product acceptability. This program compliments food processing equipment certification and NSF’s food safety evaluations. You can find the NSF White Book™ listing for all JAX products at the web address below. JAX has over 150 products that are currently registered with the NSF at http://www.nsf.org/usda/Listings.asp under the heading of BEHNKE LUBRICANTS, INC. JAX

The NSF has two standards for direct and indirect drinking water additives, Standard 60, and Standard 61 respectively. Many States require the use of lubricants meeting Standard 61 in pumps and other equipment handling drinkable water. All public water systems should be using NSF 61 approved oils. Check those nearest you. Do not confuse this standard with NF.


What is NSF Category Code H1 – Lubricants with “Incidental Contact”?

Code H1 products are permitted for use as lubricants and anti-rust agents, or as release agents on gaskets or seals of tank closures, where there is a possibility of incidental food contact must be formulated in compliance with CFR, Title 21, Section 178.3570.


What is NSF Category Code H2 – Lubricants with no food contact?

These products are used on equipment and machine parts in locations where there is no possibility of the lubricant or lubricated part contacting edible products. There is not a specific list of substances that may be used as such, most substances generally used for the purpose in industry would be acceptable.


What is NSF Category Code H3 – Soluble Oils?

These products are used to prevent rust on hooks, trolleys and similar equipment. Treated equipment which contains edible products shall be cleaned by washing or wiping before putting the equipment back into service.


What is NSF Category Code 3H – Release Agents?

These products are used on grills, loaf pans, cutters, boning benches, chopping boards or other hard surfaces in contact with meat and poultry food products to prevent food from adhering during processing.


What is NSF Category Code A1 – General Use?

These products are used for general cleaning on all surfaces, or for use with steam or mechanical cleaning devices in all departments.


What is NSF Category Code K1 – Cleaners/Degreasers?

Their use is limited to non-processing areas where there is no possibility of solvent vapors entering a processing area. Food processing equipment or utensils treated with such preparations must be washed with an acceptable detergent solution, and thoroughly rinsed with potable water before returning to a processing area.


When will my order ship?

Orders will be filled/shipped in 3-5 business days, but depending on stock and the number of orders being processed, our warehouse will try to get orders out the door quicker, if possible.


How do I know which JAX product is best for my piece of equipment?

Search for your local distributor or contact the JAX office directly.  After asking a few questions about your machine and its operating conditions, we can provide you with our best recommendation.


Are there any procedures when changing from another lubricant to JAX lubricants?

When changing lubricants, it’s important to receive a conversion procedure from your local distribution representative or JAX sales representative.  Whether changing grease, gearbox oils, hydraulic oils or anything else, JAX can provide you with the proper procedure to avoid cross-contamination and incompatibility reactions.


Are food grade lubricants vegetable or plant-based?

There are some food grade plant-base oil lubricants on the market. However, many of these products are of poor quality and oxidize very quickly when exposed to any elevated temperature in the equipment they are supposed to protect. The far majority of JAX food grade products are of petroleum or synthetic petroleum base stocks and provide a much longer product life and thus provide superior equipment protection when compared to most plant-based fluids.


What is the shelf life of JAX products? 

  • Lubricating Oils: 36 months
  • Greases: 24 months

A product may still be suitable for use beyond the estimated life. If in question, a product sample can be evaluated against the original product specifications.


How will the storage environment affect the shelf life of JAX products?

Temperature: Both high heat (greater than 110°F) and extreme cold (less than 0°F) can affect lubricant stability. Ideally, the storage temperature range should be from 32°F to 77°F.

Dry Location: Alternating exposure to heat and cold may result in potential moisture contamination. All lubricants should be stored in a dry location, preferably inside.

If a product must be stored outside, use plastic covers or tip oil drums to direct water and contamination away from the bungs. Always store grease upright to prevent oil separation.


What are your product ordering specifications?

  • 275 Gallon One-Way Tote = 2000 lbs.
  • 55 Gallon Drum = 400 lbs.
  • 16 Gallon Keg = 120 lbs.
  • 5 Gallon Pail = 35 lbs.
  • Case of Grease = 50 lbs.
  • Drop shipments will incur a 5% service charge for all shipments less than 400 lbs.
  • All orders shipped F.O.B. Menomonee Falls, WI
  • Product returns will incur a 15% restocking charge

Why should we use food grade lubricants throughout the plant when they are only needed in one location?

Food safety should be paramount to you and the investors. Using all-food grade lubricants just adds an extra insurance policy to the company. The last thing you would want is a product recall. This will also prevent cross contamination of non-food grade and food grade lubricants causing equipment issues and failures. Plus, the food grade lubricants, we provide are application specific, and will lengthen the life of your equipment and extend drains if used properly.


I use industrial grade lubricants because food grade doesn’t hold up. How can you prove your lubricants will?

Industrial lubricants are not made to withstand the steam or water that are present in most food grade plants. That being said, JAX has a lab that devotes a lot of time and energy designing and developing lubricants that are application specific. With around 250 food grade lubricants, using premium additives, in most cases food grade lubricants will work better in those applications. We also specialize in helping your facility prepare for any lubricant audits. Switching to food grade for all applications will make your life much easier.

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